When researching moving companies, most homeowners focus on price, availability, and reviews. But there’s one critical factor many people don’t discover until it’s too late:
Is your moving company actually performing your move, or are they selling it to someone else?
At Good Greek, we believe you deserve full transparency. That’s why we do things differently.
We do not broker out moves, ever.
Here’s why that matters for you and your family.
What Does It Mean to “Broker” a Move?
In the moving industry, a broker is a company that sells your move but does not actually perform it.
Instead, they:
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Provide you with a quote
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Collect a deposit
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Then outsource, or “sell,” your move to a third-party carrier
That third-party company, often one you’ve never heard of, shows up on moving day.
Many customers don’t even realize this is happening until a completely different truck arrives at their home.
The Problems With Brokered Moves
While not every brokered move goes wrong, this structure creates serious risks.
1. Lack of Accountability
When two separate companies are involved, responsibility can become unclear. If issues arise, you may be stuck between the broker and the carrier.
2. Pricing Surprises
Some brokered moves result in unexpected charges on moving day. The company performing the move may interpret the estimate differently than the company who sold it.
3. Inconsistent Service Standards
You researched one company’s reviews, but a different company is doing the work. Service quality can vary significantly.
4. Communication Gaps
When sales, dispatch, and moving crews are separate organizations, communication breakdowns are more likely.
Moving is already stressful. The last thing you need is uncertainty about who is actually handling your belongings.
The Good Greek Difference, We Handle Every Move Ourselves
At Good Greek, we are a direct-service moving company.
That means:
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We operate our own trucks
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We employ and train our own professional movers
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We manage logistics and scheduling internally
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We maintain control of your move from start to finish
When you book with Good Greek, you’re getting the Good Greek team, not a subcontractor.
No middlemen. No handoffs. No surprises.
Why Keeping Moves In-House Matters
Because we don’t outsource your relocation, we’re able to deliver:
Consistent Quality
Every crew member is trained to uphold the Good Greek standard of professionalism, care, and efficiency.
Clear Communication
You deal with one company throughout the entire process, from estimate to final delivery.
Full Accountability
If there’s ever a question, concern, or need for support, we take complete responsibility. There’s no finger pointing between companies.
Better Customer Experience
Our reputation is built on trust. We protect it by maintaining direct control over every move we perform.
Protect Yourself, Questions to Ask Any Moving Company
Before hiring any mover, ask:
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Are you a broker or a carrier?
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Will your company be performing my move?
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Do you use subcontractors?
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Who owns the trucks that will arrive on moving day?
A reputable company should answer clearly and confidently.
At Good Greek, our answer is simple.
We handle your move ourselves.
